We want you to be satisfied with your purchase. We are committed to delivering your product in excellent condition and in a timely manner. If you are dissatisfied in any way with your purchase, please contact us within 15 days of your purchase date by contacting us. We would like the opportunity to correct the situation if possible.
Merchandise Damaged in Shipping
In the event you experience a problem with a shipment, please contact us within five (5) days of when you received the shipment by calling us at (502) 896-6361. We may ask that you return any unopened items for quality control information. At our discretion we may offer a replacement, a discount, a refund or an account credit to be used for a later purchase.
Dissatisfaction with the Quality Received
In the event you do experience a problem with the quality or taste of an item you purchase from us please contact us within 15 days of when you receive the item and provide the details of your problem. We will do our best to resolve the problem if at all possible.
Shipments for orders placed on this website are shipped from our Louisville, Kentucky location. All orders are shipped via United Parcel Service (UPS).While we can ship to most locations within the United States, there may be some restrictions.
Shipping and handling charges are calculated based on the method of shipping you selected, your address and the number of items in your shopping cart combined with the total weight and box dimensions required to ship your order. To obtain an estimate of the shipping costs for those items in your shopping cart, use our handy shipping calculator found at the bottom of the shopping cart page.